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own-domain-sending [2014/07/09 09:22] Ian Pollard [Use a domain that's already used for email] |
own-domain-sending [2014/12/20 11:42] (current) |
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| ===== Own domain sending ===== | ===== Own domain sending ===== | ||
| - | By default, your Sentori account's From Address -- where emails are sent from and is sometimes shown in recipients' inboxes -- will use a non-branded Sentori domain (e.g. @snt1.net, @snt2.net, etc). Any emails sent back to these addresses will be discarded. | + | If you wish, you can use a From Address at your own domain so that your emails look as though they've come directly from you, rather than from one of Sentori's unbranded domains (@snt1.net, @snt2.net, etc). |
| - | The Reply Address -- where emails go if someone clicks the Reply button when reading one of your emails -- is set to an email address of your own on each Email and Template in your Sentori account. | + | To do this, you must make some changes to the Domain Name System (DNS) records of your domain and then [[help@sentori.co.uk|let us know]] so we can complete the setup within Sentori. |
| - | If you wish, you can use a From Address at your own domain so that your emails look as though they've come directly from you, rather than from Sentori. | + | === Warning === |
| - | + | ||
| - | To do this, you must make some changes to the Domain Name System (DNS) records of your domain and then let us know so we can complete the setup within Sentori. | + | |
| //Failing to make these changes correctly will result in email delivery problems from Sentori and possibly your domain as a whole - so be careful!// | //Failing to make these changes correctly will result in email delivery problems from Sentori and possibly your domain as a whole - so be careful!// | ||
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| This enables all emails sent to the From Address of the Emails you send from Sentori to go back to you. | This enables all emails sent to the From Address of the Emails you send from Sentori to go back to you. | ||
| - | //If you're unsure about any of these records or your domain already includes some of them, check with the appropriate technical person in your organisatin about how to proceed - modifying existing records may cause delivery issues throughout your domain!// | + | //If you're unsure about any of these records or your domain already includes some of them, check with the appropriate technical person within your organisation about how to proceed - modifying existing records may cause delivery issues throughout your domain!// |
| + | |||
| + | === DNS settings === | ||
| - | * Create a TXT SPF record for "mydomain.com." with the value "v=spf1 a mx include:snt0.net ~all". | + | * Create a **TXT SPF** record for "**mydomain.com.**" with the value "**v=spf1 a mx include:snt0.net ~all**". |
| - | * Create a TXT record for "_domainkey.mydomain.com." used for DKIM, with the value "o=~". | + | * Create a **TXT** record for "**_domainkey.mydomain.com.**" used for DKIM, with the value "**o=~**". |
| - | * Create a TXT record for "sentori1._domainkey.mydomain.com.", also used for DKIM, with the following value (ensure it contains no spaces or carriage returns): <code>"k=rsa;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDJxNWiVwlBsvl765rGCFifo2BqqdNH83oxxFZ5b/XEdJFSFYZXahK7a3neD8QCzm5xVNV9KmDJbcKx6niExGHIVPA0d9C69hSZvPT40rZuJsxn62andncuKwlEzPJfgSvlyXSneA9pQKgb99WDTUpOwVY5A3vjdR9VpGRxXIyB7wIDAQAB;"</code> | + | * Create a **TXT** record for "**sentori1._domainkey.mydomain.com.**", also used for DKIM, with the following value (ensure it contains no spaces or carriage returns): <code>"k=rsa;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDJxNWiVwlBsvl765rGCFifo2BqqdNH83oxxFZ5b/XEdJFSFYZXahK7a3neD8QCzm5xVNV9KmDJbcKx6niExGHIVPA0d9C69hSZvPT40rZuJsxn62andncuKwlEzPJfgSvlyXSneA9pQKgb99WDTUpOwVY5A3vjdR9VpGRxXIyB7wIDAQAB;"</code> |
| - | * Create a TXT record for "_dmarc.mydomain.com." used for DMARC with the value "v=DMARC1; p=none; rua=mailto:dmarc@mydomain.com" setting "dmarc@mydomain.com" to the email address of someone technical that should be sent daily DMARC reports by ISPs. | + | * Create a **TXT** record for "**_dmarc.mydomain.com.**" used for DMARC with the value "**v=DMARC1; p=none; rua=mailto:dmarc@mydomain.com**" setting "**dmarc@mydomain.com**" to the email address of someone technical that should be sent daily DMARC reports by ISPs. |
| ==== Use a domain without a mail server ==== | ==== Use a domain without a mail server ==== | ||
| If email isn't set up on the domain and won't be (you have a domain, but don't have a mail server), then you can use the DNS instructions above and just add an MX record to point back at Sentori. | If email isn't set up on the domain and won't be (you have a domain, but don't have a mail server), then you can use the DNS instructions above and just add an MX record to point back at Sentori. | ||
| - | * Create an MX record for "mydomain.com." with the value "mail.snt0.net". | + | * Create an **MX record** for "**mydomain.com.**" with the value "**mail.snt0.net**". |
| Any emails sent back to your From Address will be discarded. | Any emails sent back to your From Address will be discarded. | ||
| ==== Let us know about the changes ==== | ==== Let us know about the changes ==== | ||
| - | Once you've created the appropriate DNS records, drop us a support ticket letting us know the following and we'll check your domain before updating Sentori to make it usable: | + | Once you've created the appropriate DNS records, [[help@sentori.co.uk|drop us a support ticket]] letting us know the following and we'll check your domain before updating Sentori to make it usable: |
| * The name of your Sentori Account | * The name of your Sentori Account | ||