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own-domain-sending [2014/07/09 09:25] Ian Pollard [Use a domain without a mail server] |
own-domain-sending [2014/12/20 11:42] (current) |
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| ===== Own domain sending ===== | ===== Own domain sending ===== | ||
| - | By default, your Sentori account's From Address -- where emails are sent from and is sometimes shown in recipients' inboxes -- will use a non-branded Sentori domain (e.g. @snt1.net, @snt2.net, etc). Any emails sent back to these addresses will be discarded. | + | If you wish, you can use a From Address at your own domain so that your emails look as though they've come directly from you, rather than from one of Sentori's unbranded domains (@snt1.net, @snt2.net, etc). |
| - | The Reply Address -- where emails go if someone clicks the Reply button when reading one of your emails -- is set to an email address of your own on each Email and Template in your Sentori account. | + | To do this, you must make some changes to the Domain Name System (DNS) records of your domain and then [[help@sentori.co.uk|let us know]] so we can complete the setup within Sentori. |
| - | If you wish, you can use a From Address at your own domain so that your emails look as though they've come directly from you, rather than from Sentori. | + | === Warning === |
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| - | To do this, you must make some changes to the Domain Name System (DNS) records of your domain and then let us know so we can complete the setup within Sentori. | + | |
| //Failing to make these changes correctly will result in email delivery problems from Sentori and possibly your domain as a whole - so be careful!// | //Failing to make these changes correctly will result in email delivery problems from Sentori and possibly your domain as a whole - so be careful!// | ||
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| This enables all emails sent to the From Address of the Emails you send from Sentori to go back to you. | This enables all emails sent to the From Address of the Emails you send from Sentori to go back to you. | ||
| - | //If you're unsure about any of these records or your domain already includes some of them, check with the appropriate technical person in your organisatin about how to proceed - modifying existing records may cause delivery issues throughout your domain!// | + | //If you're unsure about any of these records or your domain already includes some of them, check with the appropriate technical person within your organisation about how to proceed - modifying existing records may cause delivery issues throughout your domain!// |
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| + | === DNS settings === | ||
| * Create a **TXT SPF** record for "**mydomain.com.**" with the value "**v=spf1 a mx include:snt0.net ~all**". | * Create a **TXT SPF** record for "**mydomain.com.**" with the value "**v=spf1 a mx include:snt0.net ~all**". | ||
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| ==== Let us know about the changes ==== | ==== Let us know about the changes ==== | ||
| - | Once you've created the appropriate DNS records, drop us a support ticket letting us know the following and we'll check your domain before updating Sentori to make it usable: | + | Once you've created the appropriate DNS records, [[help@sentori.co.uk|drop us a support ticket]] letting us know the following and we'll check your domain before updating Sentori to make it usable: |
| * The name of your Sentori Account | * The name of your Sentori Account | ||